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ESC/VSC


Description
This courses focuses on the Extended Service Contract offered by Adventure RV Club, including administration, coverage, and sales.
Content
  • A Note Before You Begin the Course
  • Administration
  • ESC Administration
  • ESC Admin Presentation
  • ESC Administration Quiz
  • Coverage
  • ESC Coverage, pt 1
  • ESC Coverage, pt 2
  • ESC Coverage Presentation
  • ESC Coverage Quiz
  • Sales
  • ESC Sales - Why ESC?
  • ESC Sales - Claims Information
  • ESC Sales - Misconceptions and Advantages
  • ESC Sales - Objections, pt 1
  • ESC Sales - Objections, pt 2
  • ESC Sales Presentation
  • ESC Sales Quiz
  • Downloadable Documents
  • NAE/NWAN Cancellation Form
  • Motorized Service Contract
  • Towable Service Contract
  • Brochure
  • Motorized Service Contract Customer Booklet
  • Motorized Wrap Service Contract Customer Booklet
  • ESC One Page
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: 1 year
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